In the event of an emergency situation with your supply, please contact your local Distribution Network Operator (DNO). You can find out who the Distributor is for your site by taking the first two digits of the MPAN to match to the Distributor ID in the list below. Click on the DNO name to see their full contact details.

105 – New National Number for Power Cuts

If you need to report or get information on power cuts, you can now ring the national three-digit 105 telephone number and you will be put through to your Local Network Operator free of charge. This number can be called from most landlines and mobile phones and is available in England, Scotland and Wales. For more information visit the website at