Posted on: 11/07/2017
Energy regulator Ofgem has unveiled measures that aim to protect vulnerable domestic consumers.
The watchdog is consulting on proposals to introduce a safeguard tariff, which would protect vulnerable customers from overpaying for their energy.
The regulator is also changing the rules for price-comparison websites, saving consumers the hassle of re-entering their data on suppliers’ websites.
A “Check Your Energy Deal” online switching service will also be tested.
Response to CMA investigation
Dermot Nolan, Chief Executive of Ofgem, said: “Suppliers must also do more to get all their consumers, particularly those on poor value standard variable tariffs, a better deal.
“We are pressing ahead with a raft of reforms to make it even easier for people to switch no matter how they choose to shop around.”
The proposals are in response to recommendations made last year by the Competition & Markets Authority (CMA) and follow-on from a letter sent to Ofgem last month by Energy Secretary Greg Clark.