This section contains information relevant to micro business customers.
A non-domestic consumer is defined as a micro business if they meet one of the following criteria:
• Employs fewer than 10 employees (or their full time equivalent) and has an annual turnover or balance sheet no greater than €2 million; or
• Uses no more than 100,000 kWh of electricity per year; or
• Uses no more than 293,000 kWh of gas per year
Treating customers fairly
Read our Customer Charter, which includes our commitment to treating customers fairly.
See information for micro business customers regarding agent appointments here.
Get a quote
Get a quote for your micro business electricity supply from SmartestEnergy here.
Refunds and closed micro business accounts with credit balances
See information for micro business customers regarding refunds and closed accounts with credit balances here.
Out of Contract and Deemed Rates
See information for micro business customers regarding Out of Contract and Deemed Rates
If you are a micro business customer and are moving premises, you must ensure that you contact us with your final meter readings and a forwarding address.
If you have any micro business queries, please contact us here.