Explore our 2024 annual report as we reflect on the financial year 2023-24 and the progress we have made in the months since, recapping our global business activities, highlighting our key achievements, and looking ahead to the future of SmartestEnergy.

Find out more
Low energy mode

We're here to help.

I’d like to know your opening hours.

We're open Monday to Friday, 9:00 am to 5:00 pm AEST, closed on public holidays.

I’m a customer and need assistance.

Reach out to our Customer Service team: - Phone: 1300 176 031 - Email: help-aus@smartestenergy.com.au

I'm interested in electricity solutions for my business.

Contact our Sales team: - Phone: 1300 180 718 - Email: sales-aus@smartestenergy.com.au

I’ve got a general enquiry.

For general questions, please get in touch: - Phone: 02 8328 1212 - Email: help-aus@smartestenergy.com.au

I need to report an emergency with my supply.

In the event of an emergency with your supply, please directly contact your local Distributor. Don’t know who your Distributor is? Please check your invoice or call us on 1300 176 031.

What’s your postal address?

SmartestEnergy Australia Pty Ltd., Level 4+5, 36 Carrington Street, Sydney, NSW 2000, Australia

Drop us a line. And we’ll be in touch shortly.

FAQs

Find answers fast…

Save time by exploring our FAQs. We’ve compiled answers to the most frequently asked questions. Your answer might be just a click away.

Find out more