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Our festive opening hours

Season's greetings from us all at SmartestEnergy! Please note our trading hours are reduced during the festive holidays where market liquidity is reduced, however the desk will remain open for enquiries. Please see below:
  • Tuesday 24th December 2024: Trading Desk: 8:30am – 1:00pm
  • Wednesday 25th December 2024 (Bank Holiday): Trading Desk - Closed
  • Thursday 26th December 2024 (Bank Holiday): Trading Desk - Closed
  • Friday 27th December 2024: Trading desk - 8:30am – 3:00pm (available for enquiries until 4:30pm)
  • Monday 30th December 2024: Trading desk - 8:30am – 3:00pm (available for enquiries until 4:30pm)
  • Tuesday 31st December 2024: Trading desk - 08:30am-1:00pm
  • Wednesday 1st January 2025 (Bank Holiday): Trading desk – Closed
We'd like to wish you all the best for the festive season and a happy and healthy new year! 

Contact us

Business Electricity Sales Enquiries

Our UK-based team would be happy to answer any questions about our electricity supply products for large businesses.

+44 (0) 1473 234150

PPA Sales Enquiries

We provide independent generators with a commercial route to market. Discuss our PPA options with our Generation Sales team.

+44 (0) 1473 234157

C&I Customer Enquiries

Our customers services team are on hand to help with any questions about your latest bill or discuss anything relating to your supply. 

(8.30am-5pm, Monday to Friday)

+44 1473 234151

customerservices@smartestenergy.com

Generator Customer Enquiries

Our dedicated generation customer services team can support with any questions relating to your PPA statements or anything else you may need help with. 

(8.30am-5pm, Monday to Friday)

+44 (0) 1473 234165

smartgen-customerservices@smartestenergy.com

Finance

If you’re a vendor of SmartestEnergy Limited, you can reach our Finance team via their direct line or email.

back-office@smartestenergy.com

General Enquiries

Speak to our central reception team if you need anything else so we can direct your enquiry accordingly.

+44 (0) 20 7448 0900