Manage your accounts
SmartFlex Trading Portal
For generators and customers on a FlexiPPA. Trade your power with our Smartflex portal. View your open and closed positions, see transactable prices from our trading desk and submit long and short-term power quotes to capitalise on market opportunities.
To raise any related questions, or apply for SmartFlex Trading Portal login access, email ppa@smartestenergy.com.
The SourceProfile Meter Data Reporting Tool
SourceProfile gives you on-demand access to all your business sites and meter data, including site-specific occupancy profiles, half-hourly temperature data and sunrise/ sunset times, plus waste detection techniques to give you an insight into building energy performance.
First time visiting SourceProfile?
You'll need to set up your account by using the Login below and click on the registration link. You'll need to use the temporary username and password provided, and click validate. You can then go ahead and enter your information on the form and click register. You'll receive two emails: 1) to confirm receipt, 2) with a link to activate your account. Click Activate my account and create your password to complete you registration.
Visit the Help section for useful information and how-to videos, so you can get the most out of the platform. To raise any related questions, or apply for Meter Data Reporting Tool login access, email sourceprofile@smartestenergy.com.
The Source Position and Price Reporting Tool
Actively manage your flexible contract and get access to end of day market prices and commentary.
To raise any related questions, request position reports, or apply for Position and Price Reporting Tool login email thesource@smartestenergy.com.
End of Day Market Price Reporting Tool
View end of day market prices and commentary to keep up to speed with market movements.
To raise any related questions, or apply for End of Day Market Price Reporting Tool login access, please email thesource@smartestenergy.com.
Billing Tool
Access to your invoices and consumption data, plus other important customer information.
To raise any related questions, or apply for Billing Tool login access, customer-services@smartestenergy.com.
How can we help?
For general customer enquiries, please get in touch.
Large business
If you're a generator or a commercial and industial (C&I) business, you're in the right place.
Am I a large business?
- 300,000 kWh+ annual volume
- £50k+ annual spend
Existing large business customer?
Small business
If you're a micro or smaller business you should visit our SmartestEnergy Business website.
Am I a small business?
- < 300,000 kWh annual volume
- < £50k annual spend
Existing small business customer?