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We're here to help.
I’d like to know your opening hours.
We're open Monday to Friday, 9:00 am to 5:00 pm AEST, closed on public holidays.
I'd like to know your opening hours over the festive period.
We’re taking some time to switch off and recharge during the festive season! Here’s what you need to know about our Christmas and New Year's Eve operating hours:
Tuesday, 24 December 2024: Closing early at 3:00 PM (AEST)
Tuesday, 31 December 2024: Closing early at 3:00 PM (AEST)
Public holidays: Our offices will be closed
I’m a customer and need assistance.
Reach out to our Customer Service team: - Phone: 1300 176 031 - Email: help-aus@smartestenergy.com.au
I'm interested in electricity solutions for my business.
Contact our Sales team: - Phone: 1300 180 718 - Email: sales-aus@smartestenergy.com.au
I’ve got a general enquiry.
For general questions, please get in touch: - Phone: 02 8328 1212 - Email: help-aus@smartestenergy.com.au
I need to report an emergency with my supply.
In the event of an emergency with your supply, please directly contact your local Distributor. Don’t know who your Distributor is? Please check your invoice or call us on 1300 176 031.
What’s your postal address?
SmartestEnergy Australia Pty Ltd., Level 4, 36 Carrington Street, Sydney, NSW 2000, Australia
Send us your enquiry and we’ll be in touch shortly.
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