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How to become a SmartestEnergy partner

Get set up quickly and easily with our streamlined onboarding process, guided by your own dedicated Channel Partner Manager.

Partner verification

We conduct a thorough verification process to ensure we build strong, reliable partnerships while maintaining the highest standards for our customers, consultants, and brokers. 

Transparency

We provide clear, relatable, and detailed information to help you make informed decisions for your clients. 

Pricing

Our streamlined process ensures we meet your tender due dates, and in the rare event that we can’t, we’ll let you know. 

Welcome aboard

Once everything’s sorted, your Channel Partner Manager will send you everything you need to know, so we can work together to meet your customers’ energy needs. 

Support

Our dedicated retail expert team is always available to assist you and your customers with any queries or concerns. 

Relationship engagement

We continuously strive to improve and welcome your feedback to enhance our services and strengthen our partnership. 

Our partnership commitments

Fairness, openness and expertise

We promise to be open and transparent, sharing our market knowledge and unbiased advice clearly and accurately. You'll receive detailed product information and regular market insights to keep your customers well-informed and manage their needs without misleading or overpromising.

Collaborative customer management

We commit to working together with you and your customers to maximise the benefits of our partnership. We will support you and your customers in making informed energy decisions by providing the products and services to meet both your needs and theirs. Any changes will be communicated to you straight away.

Customer satisfaction focus

We’ll actively listen to understand your customers' needs and tailor our account management, customer service, and energy solutions accordingly. We handle queries openly and honestly, continually strengthening our relationship by gathering regular feedback and measuring customer satisfaction.

Openness to beneficial change

We aim to deliver a more fluid, fair, and transparent energy model, proactively making improvements. Our services are increasingly adaptable, allowing us to create new opportunities, support innovative ideas, driving future success. 

Innovation and new opportunities

Dedicated to improving the energy system, we will identify and unlock new business opportunities, simplifying the transition to renewable energy for everyone. And we’ll discuss our new ideas and opportunities with you and your customers to ensure we are all working towards the same goal.

Our testimonials

We love the people-led experience SmartestEnergy provide. Energy can feel very numbers-led and robotic at times, Smartest always remind us that behind every request there is a person that really cares.

Jenny McGoran C&I Sales Manager, Zembl

SmartestEnergy has been a pleasure to work with since they entered the Australian Energy Market. They have demonstrated their expertise and adapted to the changes in the market.

Michael Fowler Managing Director, Energy Brokers

Working with SmartestEnergy has been a great experience for our business. The team's prompt response times, friendly service, and commitment to providing a great customer experience make them incredibly easy to recommend.

David Marsh C&I Sales Manager, Choice Energy

The team are efficient, friendly, and knowledgeable. This makes them a pleasure to work with and a strong partner to recommend to customers, and they have proven they will go above and beyond wherever possible.

Jenny McGoran C&I Sales Manager, Zembl

Their customer service is consistently clear and efficient, making interactions smooth and productive demonstrating why they are recognised as a strong contender in the energy market.

Michael Fowler Managing Director, Energy Brokers

The SmartestEngergy team deliver competitive pricing and flexible terms, ensuring our customers always receive the best service

David Marsh C&I Sales Manager, Choice Energy

The quality of their staff extends from their customer facing teams to their behind-the-scenes teams, meaning there is consistent high-level work always presented by a friendly face.

Jenny McGoran C&I Sales Manager, Zembl
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Stay switched on to industry developments

Meet the SmartestEnergy team and get the latest insights on all things energy at our events and webinars.

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