Partner with us

We promise to be open and transparent and to share our market knowledge and unbiased advice in a way that is helpful, clear and accurate. 

Through webinars, fact sheets and our online portal, we’ll ensure you have the up-to-date information and regular price forecasts you need to keep your customers fully informed on their net zero journey.  

We’ll help you manage customer requirements, without ever misleading or overpromising.  

We commit to working collaboratively with you and your customers so everyone benefits from the relationship.  

We’ll agree on how we best serve the customer to enable better energy decisions and provide you with access to products that match your and your customers’ energy needs.  

And when changes occur, we’ll ensure you are effectively informed.

We’ll listen to you, and tailor our account management, customer service and business development to meet your customers’ needs. 

We’ll resolve queries and complaints in the right way, through open and honest communication, and  collect regular feedback and measure customer satisfaction over time to make improvements and build better relationships. 

We will commit to implementing changes as fast as we can, to deliver an energy model that’s more fluid, fair and transparent.  

We’ll increase the flexibility of our services to create new opportunities and empower you to develop ideas that challenge the system and energise success.

We’re committed to changing the energy system for the better. 

We’ll invest time and effort in identifying and implementing new opportunities and making new trends, shifts in the industry, technology and new product development simpler and easier to understand.  

And we’ll discuss our projects with you and your customers so we’re working towards the future together.