SmartestEnergy and Credit Reporting

In the UK, credit checks are conducted by many companies before providing credit to customers. This could be for loans, mobile phone contracts, or even switching energy suppliers.

SmartestEnergy, like other energy suppliers, uses a credit reference agency to perform these checks. This helps us assess your creditworthiness and ensure a smooth supply of energy. We use Experian, a leading credit reference agency in the UK.

Sharing your payment information with Experian can impact the credit score of your business. On-time payments can improve this score, while missed or late payments can have a negative impact.

Here's what you should be aware of:

  • We share information about your payments with Experian on a regular basis, as outlined in our privacy policy. This helps keep your credit report up-to-date.
  • Making payments on time can help improve the credit score of your business. This can benefit you when applying for other forms of credit in the future.
  • Missing payments or making late payments can negatively impact the credit score of your business. This could make it more difficult to get approved for loans, mortgages, or other credit products.
  • We understand that circumstances can change, and if you're struggling to pay your energy bills, please contact us (01473 234168). We have a team dedicated to helping customers who are facing financial difficulties.

 

For more information on credit scoring and how it works, you can visit the Experian website: https://www.experian.co.uk/

Please note: It can take up to two weeks for any changes to the credit score of your business to be reflected on third-party websites like Credit Karma.

By following these simple steps, you can help maintain a good credit score and ensure a smooth energy supply with SmartestEnergy.